Our Mission

To reimagine debt collection by maximizing production and efficiency for our diverse client base through positivity and empathy to satisfy the needs of consumers over the phone.

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What is Superlative RM?

Superlative RM is a third party debt collection agency that works for creditors and debt buyers to assist them with recovering past due balances from consumers. Our nationally licensed collect agency works with consumers in all 50 states.

Foundedby U.S. Marine Corps veteran, Jerry Terrill, the management and staff at Superlative RM are held to a higher standard. Our team undergoes regular professional development to optimize compliance and improve customer service. We constantly strive to improve, leveraging state-of-the-art technology to optimize our customer service experience and bottom line performance.

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Our Vision

At Superlative RM we believe that anyone can sustain and achieve financial freedom. Through cutting edge technology, we provide a variety of ways to communicate with consumers to help identify the many solutions we have available. Through our professionalism and understanding, Superlative RM has become an industry leader in proving compliance for our regulators and performance for our Clients. Our consistent growth is reflective of our culture. Creating a positive and high energy atmosphere that sparks a “Wow Factor,” for anyone that walks through our doors. Our relationships with our employees and clients stem from a knowledge of the importance of a collaborative work environment.  Effective communication is the key to maximizing performance, and the standard we set for ourselves in everything we do. We call this “The Superlative Way.”

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Core Values

The core values of Superlative RM are those values we hold which form the foundation on which we perform work and conduct ourselves. We have an entire universe of values, but some of them are so primary, so important to us that throughout the changes in society, government, politics, and technology they are STILL the core values by which we will abide by. In an ever-changing world, core values are constant. The values underlie our work, how we interact with each other, and which strategies we employ to fulfill our mission. The core values are the basic elements of how we go about our work.

  • Create a WOW factor with every consumer we contact
  • Do it right from A to Z
  • Collaborate at every opportunity